How to return a product?

Returns and Refunds

You can apply for a refund within 14 days from the day your order was delivered.
To proceed with a return, make sure that the product was not used and is undamaged.
Fill out the return form available for the download below, and place it the package.
We do not cover the shipping cost for your return.
We reserve the right to reject the return, if the customer applied for the return after the 14 days period or product(s) are damaged or used.
Due to our nature of operating does not offer an option to exchange the product.
If you received a faulty product please contact us via email at:
In your email please include information such as:
  • Your full name and order number.
  • A brief description of the problem and photo or video evidence.
Returns address:
JMKI Ujście 14/20
Łódź 93-490